Basic information on data processing (Regulation (EU) 2016/679 and LO 3/2018)
Data controller:
- INVERSIONS TURISTIQUES CF, SLU, B17833229 Carrer Ultonia 9, 1º4ª, 17002 Girona
Purpose of processing:
- Offer and manage our accommodation and catering services.
Legitimation:
- Consent obtained from the interested party when they request information from us. Execution of the service contract when they contract with us.
Recipients:
- The data will not be communicated to third parties, unless required by law or necessary to comply with the purpose of the processing.
Rights of people:
- Interested parties have the right to exercise their rights of access, rectification, limitation of processing, deletion, portability, and opposition by sending their request to our address.
Data retention period:
- While the business relationship is maintained or for the years necessary to comply with legal obligations.
Claim:
- Interested parties may contact the AEPD to submit any claim they deem appropriate.
Additional information:
- You can consult additional and detailed information below in the “Privacy Questions”.
In compliance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (GDPR) and Organic Law 3/2018 of 5 December on the Protection of Personal Data and Guarantee of Digital Rights (LOPDGDD), we offer you the following information on the processing of your personal data:
Who is responsible for the processing of your data?
INVERSIONS TURISTIQUES CF, SLU, B17833229 Carrer Ultonia 9, 1º4ª, 17002 Girona
For what purpose do we process your personal data?
• We process the information provided to us to manage our accommodation and catering services.
• If you contact us using the contact form on our website, we will process your data to manage your query.
• We may also use your data to inform you about future promotions, offers and other commercial actions in cases where you are already a customer or, if you are not, when you have given us your consent in the corresponding section.
• When accessing our facilities, your image may be recorded by video surveillance cameras for security control purposes.
• If you send us a CV, we will process the data in order to manage the CV database for staff selection.
How long will we retain your data?
The personal data provided will be kept for as long as you are a user of our services or wish to receive information, given that you may object to the processing of your data for promotional purposes, when you provide it to us or at any time thereafter, by notifying us at reservasturismar@gmail.com and then, during the periods established to comply with our legal obligations, which in the case of accounting and tax documentation for commercial purposes will be 6 years, in accordance with Art. 30 of the Commercial Code, and for tax purposes will be 4 years, in accordance with articles 66 to 70 of the General Tax Law.
Images captured by the video surveillance system will be kept for one month.
In the case of CVs, data will be kept for one year.
What is the legitimacy for the processing of your data?
For the management of the contractual relationship with the interested party, we will base the processing of the data on the execution of the contract or within the framework of the pre-contractual relationship.
For the sending of commercial information, we will base the processing on your consent, although if you are already a customer we may send you information about similar products, always providing a simple and free means to unsubscribe, in accordance with the provisions of article 21.2 of Law 34/2002, of July 11, on information society services and electronic commerce.
To which recipients will your data be communicated?
The data will not be communicated to third parties, unless required by law or necessary to fulfill the purpose of the processing.
If we carry out a promotion or raffle, the winners' details will be published on our website and social media to promote our activities.
What are your rights when you provide us with your data?
• Any person has the right to obtain confirmation whether we are processing their personal data.
• Interested parties have the right to access their personal data, as well as to request the rectification of inaccurate data or, where appropriate, request its deletion when, among other reasons, the data is no longer necessary for the purposes for which it was collected.
• In certain circumstances, interested parties may request that the processing of their data be limited. In this case, we will only retain them for the exercise or defence of claims.
• Also, in certain circumstances and for reasons related to their particular situation, interested parties may object to the processing of their data. In this case, we will stop processing the data, except for legitimate, compelling reasons or for the exercise or defense of possible claims.
• Interested parties also have the right to the portability of their data.
• Every interested party shall have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning him or her or similarly significantly affects him or her.
• Finally, interested parties have the right to file a complaint with the competent Control Authority.
How can you exercise your rights?
By sending a letter attaching a copy of a document that identifies you, to our physical or electronic address.
How did we obtain your data?
The personal data we process comes from the interested party. The interested party guarantees that the personal data provided is true and is responsible for communicating any changes to it. The data marked with an asterisk will be mandatory in order to provide the requested service.
What data do we process?
The categories of data that we may process in the provision of our services are:
• Identification data
• Postal or electronic addresses
• Transaction data on goods and services
In the case of the video surveillance system:
• Image
In the case of resumes, also:
• Personal characteristics
• Academics and professionals
The data is limited, since we only process the data necessary for the provision of our services and the management of our activity.
What security measures do we apply?
We apply the security measures established in article 32 of the GDPR, therefore, we have adopted the necessary security measures to guarantee a level of security appropriate to the risk of the data processing we carry out, with mechanisms that allow us to guarantee the confidentiality, integrity, availability and permanent resilience of the treatment systems and services.
Some of these measures are:
• Information on data processing policies to staff.
• Performing periodic backups.
• Data access control.
• Regular verification, evaluation, and assessment processes.